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Best wishes to all for a Happy Holiday season and a wonderful New Year! Pictures of the department holiday luncheon are on view at http://www.cs.sunysb.edu/news/stories/Xmas2002/index.html We would like to bring your attention to WREQ, the online Systems problem reporting facility. Some of you are using it already and ultimately all systems related problems, questions or requests will be funneled through this tool. There are significant benefits to you the user by using WREQ as your problem reporting mechanism. Your request goes to the entire staff simultaneously, so that the person best able to help you sees it immediately. It is logged in a central location so that it cannot accidently be overlooked in someone's mailbox. You will automatically receive updates by email when the problem is either resolved or updated along the path to resolution. Finally, you can look it up online yourself at any point to see its status and any notes a staff person may have made. Online, go to http://intrawww.cs.sunysb.edu/~wreq/ to post a request, view a request, or see a tutorial on its use. Via email, simply send a mail message to wreq At cs dot sunysb dot edu with a brief problem description in the subject line and details in the message body. Be sure as always to include all relevant facts such as which machine you were on, exactly what you were doing and any error messages verbatim which were returned by the system. If you experience any problems or have any questions about the system send mail to root AT cs dot sunysb dot edu 1. New/Upgraded Software for Solaris Bison, the GNU replacement for the parser generator 'yacc' has been upgraded to version 1.75. The Mozilla web browser has been upgraded to version 1.3a/2002111822. The Macromedia Flash Player 5 plugin has been installed. All other application helpers should work the same as they do under Netscape. Please send mail to root if you have trouble getting a web page or document to display properly. Maple, the mathematical package, has been upgraded to version 8. Add /usr/local/pkg/maple8/bin to your path and then launch either
maple or xmaple.
2. New/Upgraded Software on MS Windows Quip v2.2.1.1 has been installed in the Graduate NT lab and on the Grad Citrix server for CSE532. The csdlpq and csdlprm commands for printer queue management have been installed in the Grad PC lab and on the Grad Citrix machine. csdlpq <queue name> csdlprm <queue name> <jobid> A job is succesfully removed if the removal request is made by the user that owns the job and from the machine that the job was submitted from. 3. Web FAQs and Documentation SSH is now available for download from home from the department
website. For instructions on how to set up an ssh tunnel so
that you can access other downloads including the ssh license for
extended use please see http://www.cs.sunysb.edu/FAQ/SSHTunnelingWindows.html
(for Windows), At this point the non-encrypted services ftp and telnet are no longer available from outside the department. At a future date it will also be necessary to use an encrypted ssh tunnel to access mail via POP. See the website for free ssh client downloads and FAQs on every aspect of encrypted access. If you have questions about this which are not addressed in the FAQ please send mail to root and we will assist you. Web Pages Course Objectives survey website As part of our accreditation efforts for the Stony Brook Computer Science major, we are required to assess how well each of our courses are satisfying their intended objectives. A course objectives survey website was created for this purpose. Upcoming Servlets will soon be available on intrawww for experimental purposes.
Please send mail to root if you are interested in trying out this
feature. Note that servlets are not available for class use at this 4. Infrastructure Changes and Upgrades CDRW for Faculty/Staff in the Fax machine room. A CDRW has been installed in on the PC in the fax/printer room on the first floor for faculty use. You can use your department (unix) account to login to the machine. Instructions are posted above the fax machine on how to record the CD. Please send email to root AT cs dot sunysb dot edu if you have any questions/comments. Please note MSDNAA program The MSDNAA program in which students and faculty can obtain free software from Microsoft will soon be in place. An announcement will be made when the system is available for public use. MSDNAA program is an effort by Microsoft to distribute software to students for free for non commercial use. Any student taking a course in CS is eligible to get software from Microsoft. Most software is included except their office products. We will be distributing the software via the CS library for graduate students/faculty and staff. Undergraduate students will use the program through the SINC site. Students have to register at a website, select the software they wish to borrow and print out a form. They need to sign and date the form and give it to the library to borrow the software. New labs The Human-Computer Interaction Lab coordinated by Dr. Amanda Stent
has opened in room 2312. The lab has Pentium PC's running MS Windows
and will conduct research in human-computer interaction and natural Upgrades WWW has been upgraded to 512 Mb. memory. A second VMware server has been added, This is a Dell PowerEdge
2000 with dual 1.8 Ghz Xeon processors and 4 GB of RAM. Please send
mail to root AT cs dot sunysb dot edu if you are
interested in experimenting with Linux on these New Network Facilities Our campus connection has been upgraded to 100 Mb and now seems to be working well. We (and the campus) thank you for your patience during the initial few days. Wireless access is now enabled throughout all the student offices on the first floor. Please send mail to root if there is an office from which you cannot make a wireless connection. PCs and Laptops In the past month we have seen both the Win32/Braid and the Yaha virus on PCs or laptops. Please be sure to download and install the latest virus software and definitions for your personal computer or send mail to ntadmin for a department PC that needs antivirus software installed or upgraded. Virus Name : W32.Yaha.F@mm See http://service1.symantec.com/SUPPORT/ent-security.nsf/pfdocs/2000051809560948 for more information on Norton Antivirus actions on the quarantining of mailboxes. W32/Braid Virus a/k/a PE BRID.A/W32.Brid.A W32.Brid.A@mm is a mass-mailing worm that includes a slightly modified
variant of W32.FunLove.4099. When W32.Brid.A@mm runs, it attempts
to insert several files onto the system and mass-mail itself. The
worm The worm uses a known exploit in Internet Explorer, Incorrect MIME Header can cause IE to Execute E-mail attachment. New Facilities Progress continues on the renovation of the old Bio lab into a multi media conference/seminar room. Future plans 5. The Stony Brook Community Work continues in collaboration with the Graduate School and ECC on a database of graduate students for internal departmental use. The database will have the ability to track graduate students from application through graduation. 6. HOW TO REPORT A PROBLEM or MAKE A WORK REQUEST 6a. First you should check the FAQ pages at: http://www.cs.sunysb.edu/FAQ/index.html There is also a link to an index of FAQs. 6b. If the answer to your question is not in the faq's you should use wreq to report the problem or make a work request.There is a short blurb on wreq in the faq area (search by index) Wreq lives at: http://intrawww.cs.sunysb.edu/~wreq/ 6c. You can also send email to: wreq AT cs dot sunysb dot edu
from your dept account, or campus account. The subject line should 6d. Your problem report must include the following information for us to be able to help you promptly: 1. The room you are working in, either room number or lab name. Please report problems promptly as they occur so they can be investigated under the same set of conditions as far as possible. When in doubt, feel free to send email to: Unix and network problems: root AT cs dot sunysb dot edu
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