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February 2003 Important news for all CS Department Members - The web interface to the WREQ problem reporting system is now accessible from all locations at http://www.cs.sunysb.edu/~wreq. You can also submit a problem or request simply by sending mail to WREQ at cs dot sunysb dot edu from your department account. We encourage both faculty and graduate students to use this method for sending requests and questions to the systems staff. Some of you are using it already and ultimately all systems related problems, questions or requests will be funneled through this tool. Online, go to http://www.cs.sunysb.edu/~wreq/ to post a request, view a request, or see a tutorial on its use. 1. New/Upgraded Software for Solaris The Mozilla web browser has been upgraded to version 1.3b with Java 1.4. The bzip file compression tools have been installed. The pine mail reader will be upgraded on the evening of Monday
March 10th. Please refrain from using pine between the hours of
6PM and 12 midnight on that day. 2. New/Upgraded Software on MS Windows The following software was installed or upgraded in the graduate NT lab: Sun One Studio v4.1 Please Note: Security Patches and Critical Updates will be applied to computers running MS Windows every Wednesday between 3am to 4am. In some cases, a reboot might be required. In this case, you will be given a 5 minute countdown message. Please notify NTADMIN at cs dot sunysb dot edu if you see a "Toner Low" sign on the printer. Please do not open the printer. It results in costly and delayed printer repairs. Thank you. Several FAQ entries have been added to address recurring questions from users, such as How to read newsgroups with Outlook Express. Please send suggestions for FAQ topics to WEBADM at cs dot sunysb dot edu. 4. Infrastructure Changes and Upgrades New Labs The Media Networks Lab under the direction of Professor Alexander Mohr and the WINGS lab under the direction of Dr. Samir Das are being temporarily housed in room 1310. Ultimately these labs will move to room 2314 after it is renovated. New Network Facilities The campus networking group has added additional locations on campus where you can use your laptop. For wireless access you need to register at http://resnet.sunysb.edu/WireLess/pilot.html.
If you have a wireless 802.11b, you can use it at the following
sites:
The campus network group has also announced that they are running timeservers on the following hosts: time.stonybrook.edu, tick.stonybrook.edu, tock.stonybrook.edu. They request that you do not use nocnoc.sunysb.edu as a name for time/ntp. PCs and Laptops If you are using Netscape with ssh tunnels to send email: When an outgoing email is scanned by Email Scanning, instead of being sent directly to your Internet service provider (ISP), it is sent to a temporary holding area where it is scanned by NAV for viruses. At that point your email program sees that the email has been sent and, depending on how your email program has been configured, will either delete the email or add the email to the sent folder. When NAV is finished scanning the outgoing email, it will send the email to your ISP. If your Internet connection is terminated before NAV is finished scanning and sending the email to your ISP, and if your email program has been configured to save sent emails to the "Sent" box, then you must resend the email by forwarding the email from the "Sent" folder of your email program. If your email program is configured to delete sent emails, then the email will be deleted. This scenario affects two situations To get around the above scenarios, you can do either one of the
following Quote from http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/2001082921552806 For further reference, How to enable or disable email scanning in Norton AntiVirus 2002
and 2003 Email appears in the sent folder after Norton AntiVirus 2002 reports
that it cannot send the message How to prevent the outgoing email message from displaying when
sending email New Facilities Room 2311, the new Seminar-Multi-Media Teaching Room opened on February 12 with a talk by David Patterson as part of the Distinguished Lecture series. It will be used for the remaining talk in this series and will be available in March by reservation for classes and seminars. A whiteboard is on order as is an improved podium. Future plans Room 2314, the former biology research lab, will be renovated into space for the Media Networks Lab and the Wireless Netork and Simulation (WINGS) lab. This renovation will begin around April 2nd (not the 1st) and be completed on or before May 1st. Building Repairs The department has arranged for the campus Heating and Ventilation crew to replace broken thermostats and heaters. Please let Kathy know if your office or lab needs repairs. Work continues on the graduate student database which will be used by the department to track graduate students from application through graduation. 6. HOW TO REPORT A PROBLEM or MAKE A WORK REQUEST 6a. First you should check the FAQ pages at: http://www.cs.sunysb.edu/FAQ/index.html There is also a link to an index of FAQs. 6b. If the answer to your question is not in the faq's you should use wreq to report the problem or make a work request. There is a short blurb on wreq in the faq area (search by index) Wreq lives at: 6c. You can also send email to: WREQ at cs dot sunysb dot edu from your dept account, or campus account. The subject line should cover what is wrong or what you need. The body of the email can supply any details. 6d. Your problem report must include the following information for us to be able to help you promptly: 1. The room you are working in, either room number or lab name. Please report problems promptly as they occur so they can be investigated under the same set of conditions as far as possible. When in doubt, feel free to send email to: Unix and network problems: ROOT at cs dot sunysb dot edu
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