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January 2003 Once again we would like to bring your attention to WREQ, the online Systems problem reporting facility. Some of you are using it already and ultimately all systems related problems, questions or requests will be funneled through this tool. There are significant benefits to you the user by using WREQ as your problem reporting mechanism. Your request goes to the entire staff simultaneously, so that the person best able to help you sees it immediately. It is logged in a central location so that it cannot accidently be overlooked in someone's mailbox. You will automatically receive updates by email when the problem is either resolved or updated along the path to resolution. Finally, you can look it up online yourself at any point to see its status and any notes a staff person may have made. Online, go to http://www.cs.sunysb.edu/~wreq/ to post a request, view a request, or see a tutorial on its use.
Unzip, the PC compatible uncompression program has been upgraded to version 5.41. This version supports passwords on zip files. Along with it the zip utilities unzipfsx, zipinfo, funzip, and zipgrep were also installed. Gxine, a viewer for Microsoft .wmv movie files was also installed.
2. New/Upgraded Software on MS Windows The following new software has been installed in the undergraduate Labs (Teaching Lab in 2129, Transaction Lab in 2126 and Advanced Programming Lab in 2114). RealOne Player V2.0 The compete list of software installed in the Transaction Lab can be found at: http://www.translab.cs.sunysb.edu/website/faq.html#19 If you are teaching in these labs and expect to use software not on this list please send mail to NTADMIN at cs dot sunysb dot edu immediately. Citrix Perl has been installed on the Graduate Citrix server. Gzip v1.2.4 has been installed on the Graduate Citrix server. The user manual can be found at "C:\Program Files\Gzip\gzip.doc." Lynx V2.8.3 has also been installed. SSH via Web Browser A java based ssh client has been provided on the CS web site.
This will allow you to make an ssh connection from any web browser
which supports java applets. The client can be found at The non-encrypted services ftp and telnet are no longer available from outside the department. At a future date it will also be necessary to use an encrypted ssh tunnel to access mail via POP. See the website for free ssh client downloads and FAQs on every aspect of encrypted access. If you have questions about this which are not addressed in the FAQ please send mail to ROOT at cs dot sunysb dot edu and we will assist you. Downloads For your convenience the downloads have been moved to the main department web site where they can be accessed from any outside location. For license compliance reasons a password is required, you can find this in the file /var/adm/sysinfo/info/downloads.password which is accessible from any department Unix machine. Faculty Web Site The faculty area of the web site has also been moved to the main department web site. In this area you will find information on various department policies and services available to faculty. 4. Infrastructure Changes and Upgrades MSDNAA MSDNAA is now online. You can checkout the CDs by going to www.cs.sunysb.edu/~msdnaa. If you have any questions, send email to MSDNAA at cs dot sunysb dot edu. Software titles will be added if we get sufficient requests by sending email to MSDNAA at cs dot sunysb dot edu. Currently available are: New compute server. A new host, compserv4, has been added to the 3 existing compute servers. Renovations The File-Systems and Storage Lab under the direction of Professor Zadok in room 2214 has been completely renovated. The Computer Science Library has been recarpeted. Network taps are being added by the campus networking group to provide ResNet connetions for student laptops. PCs and Laptops The campus LAN, particularly the Residential Life network (ResNet)
was hit by the recent worm, dubbed "SQL Slammer." The
campus has made available a copy of the removal tool at Locally we have seen a recent instance of the W32.Sobig.A@mm virus. A student reported an instance of a trojan horse on his home PC. We have anti-virus software available on our department web site
downloads page at Please contact NTADMIN at cs dot sunysb dot edu if you have a department supported PC or laptop that has not had a very recent anti-virus scan. New Facilities The new Seminar-Multi-Media Teaching Room (room 2314) will open on February 12 with a talk by David Patterson on Recovery-Oriented Computing as part of the Distinguished Lecture Series. Work continues in collaboration with the Graduate School and ECC on a database of graduate students for internal departmental use. The database will have the ability to track graduate students from application through graduation.
6a. First you should check the FAQ pages at: http://www.cs.sunysb.edu/FAQ/index.html There is also a link to an index of FAQs. 6b. If the answer to your question is not in the faq's you should use wreq to report the problem or make a work request. There is a short blurb on wreq in the faq area (search by index) Wreq lives at: http://www.cs.sunysb.edu/~wreq/ 6c. You can also send email to: WREQ at cs dot sunysb dot edu from your dept account, or campus account. The subject line should cover what is wrong or what you need. The body of the email can supply any details. 6d. Your problem report must include the following information for us to be able to help you promptly: 1. The room you are working in, either room number or lab name. Please report problems promptly as they occur so they can be investigated under the same set of conditions as far as possible. When in doubt, feel free to send email to: Unix and network problems: ROOT at cs dot sunysb dot edu Previous Newsletters |
