SYSTEMS STAFF MONTHLY UPDATE - JANUARY 2005

WREQ Problem Reporting Tool
Email work requests and problem reports are now being entered into the WREQ problem reporting tool. You should submit all requests directly to WREQ and not to ntadmin or individual staff members. You can do this by posting a request through the web interface at: http://www.cs.sunysb.edu/~wreq or simply by sending your email request to wreq AT cs dot sunysb dot edu.

There is now a WREQ Problem Reporting Tool for work requests directed to the department secretarial and administrative staff. You should use secwreq for requests such as requisitions, course room changes, office supplies, grade changes, room reservations, payroll issues, tuition issues, reimbursements and building management needs. This tool can be found at http://www.cs.sunysb.edu/~secwreq or you can send mail to SEQWREQ AT cs dot sunysb dot edu.

The Reserveroom tool is only accessible through the department Single Sign On facility at https://www.cs.sunysb.edu:8081/~sso/. Please delete any other references or bookmarks you have to the earlier version on intrawww.

New/Upgraded Software on Solaris
The following perl modules have been added to the Unix perl installation:

• Date-Calc-5.4
• Bit-Vector-6.4
• Carp-Clan-5.3
• Time-HiRes-1.66
• TimeDate-1.16
• File::Tail
• DateManip-5.42a

Vmware
If you intend to use the vmware systems for teaching in the Spring semester, please enter a WREQ job including all relevant details as soon as possible.

Translabs
If you are planning to use the Transaction Lab as part of your course(s) for the next semester please let us know the resources you require for your course. The current list of software packages currently available in the Transaction Lab, are:

1. Microsoft Windows XP SP1a
2. Microsoft Office 2003
   Access
   Excel
   PowerPoint
   Publisher
   InfoPath
   Word
3. Microsoft DirectX Runtime v9b
4. Microsoft Internet Explorer 6.0 SP1
5. Microsoft .Net Framework v1.1
6. Microsoft Visio 2002 Professional
7. Microsoft Visual Studio .Net 2003 Professional C#
8. OpenGL V1.1
9. Visual C++
10. Microsoft Windows Media Player 9.0
11. Adobe Acrobat Professional 6.0
12. Borland Jbuilder 9.0 Foundation Edition
13. Maya Complete 6 (5 machines in Room 2114 have special Graphics card, e-GeFORCE FX 5200, with 128MB DDR Memory, AGP Card)
14. Rational Rose Enterprise Suite 2003
15. SSH Secure Shell Ver. 3.2.3 client
16. Symantec Antivirus corporate edition 9.0
17. XMLSPY 2004 Enterprize Edition
18. ActivePerl 5.8.4 build 810
19. ActivePython 2.3.2 build 232
20. ActiveTCL 8.4.61
21. AnalogX Capture V2.01
22. Apple Quicktime Player 6.5.1
23. Audacity v1.2.1
24. AVI to MPEG Converter V1.5
25. Bzip2 v1.0.2 CDex v1.51
26. DivX Video for Windows V5.1.1
27. Fltk 1.1.5RC1
28. GLUI V2.1 and V1.0.1
29. Glut v3.7.6
30. Gzip v1.2.4
31. Irfan Viewer v3.91
32. Java2 SDK v1.4.2_04
33. Java2 Runtime Environment v1.4.2_04
34. Java-3D (for OpenGL) v1.3.1
35. JavaMail V1.3.1
36. JAF V1.0.2
37. LAME v3.96
38. Macromedia Flash Player v7,0,19,0
39. Macromedia Shockwave Player v10.0.1
40. Mozilla Firefox 0.9
41. NetBeans 3.6
42. Opera v7.51
43. PHP v4.2.3
44. Software AG Quip V2.2.1
45. SmartFTP v1.0 Build 981
46. SPIM v6.5
47. Web Matrix v0.6.812
48. WinCVS V1.3b17-2
49. XAce Plus v2.0.1
50. Xemacs 21.4
51. X-Win32 V6.0.0sf
52. Sybase PC Client Ver. 12.5
    Jconnect 4.5 and 5.5
    Sybase Central Java Edition 3.2.0.1982
    JISQL 2.0
53. Oracle Instant Client 10g

If the resource you are requesting is a commercial product please send your requirements early since the turn around time for ordering/receiving is about six weeks.

Student Accounts will be created from the official course rosters. Students should refer to http://www.translab.cs.sunysb.edu/studentAcct.html for information regarding their accounts.

The current list of courses using the Transaction Lab for the next semester is:

If the course you are teaching is not listed, and the students will need to use the Transactions Lab, please send an e-mail to
NTADMIN AT cs dot sunysb dot edu. Please indicate what resources your students will need for the course.

If the course is listed above, and the students will NOT need to use the transaction Labs, please send an email to NTADMIN AT cs dot sunysb dot edu to let us know the same.

Any requests received after the semester has begun will require an evaluation period to determine the impact on the existing software installations.All new software installations will require a minimum of two weeks notice. This will allow for the proper coordination of the installation(s) in order to produce the minimum lab disruption.

INFORMATION ABOUT HOLDING EXAMS IN THE TRANSLABS
If you plan to hold exams in any of the labs, please email us well in advance, preferably at least 7 days, detailing us your requirements. In the past, we have been able to make provisions for the following:

The above setup requires a few test runs from the labs, hence an advance notice is very essential.

Graduate PC Lab
If you are planning to use the Graduate Windows Lab as part of your course(s) for the Spring 2004 semester please let us know the resources required for your course. The current list of software packages that will be available in the Graduate Windows Lab, starting 1/22/2004, for (DELL SX270's and GX150's only) is:

Microsoft Windows 2000 SP4

1. Microsoft Office 2003
   o Access
   o Excel
   o PowerPoint
   o Word
   o Publisher
   o One Note
   o Picture Manager
2. Microsoft Visio 2002 Professional Edition
3. Microsoft Visual Studio .Net 2003
4. Microsoft Internet Explorer 6.0 SP1
5. Microsoft Windows Media Player 9
6. Microsoft DirectX SDK 9
7. Active Perl 5.6 build 806
8. Adobe Acrobat 6
9. Easy CD Creator v5.3.5.17
10. Fltk 1.1
11. GhostView 3.6
12. Ghostscript 6.5
13. Glui v2.1
14. Glut.dll v3.7.3
15. JDK v1.4.2_01
16. MKS Toolkit 7.0
17. Mozilla Firefox
18. Netbeans IDE 3.6
19. Norton Antivirus corporate edition 9
20. NS2 2.1b9a
21. PowerArchiver 2004
22. QUIP upgraded to v2.2.1.1
23. R-Project 1.6.2
24. Real Player One v2
25. Simscript II.5 Rel 2.02
26. Smart FTP
27. Spybot 1.3
28. SSH Secure Shell Ver. 3.2.9 client
29. VIM 6.2
30. Xemacs 21.4
31. XML Spy 2004
32. Xwin32 6
33. Sybase PC Client Ver. 12.5
    o Jconnect 4.5 and 5.5
    o Sybase central
    o JISQL
34. Oracle Instant Client 10g

If the resource you need is not listed please send an e-mail to WREQ AT cs dot sunysb dot edu If the resource you are requesting is a commercial product please send your requirements early since the turn around time for ordering/receiving is approximately six weeks.

Any requests received after the semester has begun will require an evaluation period to determine the impact on the existing software installations. All new software installations will require a minimum of three weeks notice, this will allow for the proper coordination of the installation(s) in order to produce the minimum lab disruption.

If you have issues with any software, please send email to wreq AT cs dot sunysb dot edu. For a complete software list, please refer to http://www.cs.sunysb.edu/~gradlab/software.html.

On the Web
A tentative calender of events for the department's 35th Anniversary celebration is now online at the cs@35 web page:
http://www.cs.sunysb.edu/cs@35/. Please spread the word among any alumni you know to register with the department via this page so that we can keep them informed of upcoming events.

Pictures from the Christmas party are online at: http://www.cs.sunysb.edu/events/xmas2004/xmasparty2004.html

Virus/Spyware/Security
The campus sent out the following announcement at the end of December that everyone should be aware of:

"It has come to my attention that a few of you may have received a bogus email from shirleystrumkenny@yahoo.com with instructions not to use the Solar System until after Jan 1 and to send your user ID/ password back to this address. Please disregard the instructions contained in the message.

Under no circumstances would anyone from Stony Brook University request that you send your user ID and password over email. I have filed a complaint with yahoo.com concerning the fraudulent use of this account and have reported this incident to the Police. Thank you in advance for your anticipated cooperation.

Richard W. Reeder
CIO"

Please also be aware that the Systems Staff of the department will never send out mail asking you to reply with your password or I.D. number, or asking you to open a particular attachment, nor will we ever send out mail signed "admin@cs".

Never send personal information of any kind over the internet. Never open any suspicious message and/or attachment. Never read your email on a PC without an up-to-date virus scanner running. See the department FAQ pages for complete information on configuring and securing your PC.

HOW TO REPORT A PROBLEM or MAKE A WORK REQUEST
First you should check the FAQ pages at:
http://www.cs.sunysb.edu/~faq

There is also a link to an index of FAQs.
If the answer to your question is not in the faq's you should use wreq to report the problem or make a work request.
There is a short blurb on wreq in the faq area (search by index).
Wreq lives at: http://www.cs.sunysb.edu/~wreq/

You can also send email to:wreq AT cs dot sunysb dot edu from your dept account, or campus account. The subject line should cover what is wrong or what you need. The body of the email can supply any details.

Your problem report must include the following information for us to be able to help you promptly:

Previous Newsletters

• December 2004
• November 2004
• October 2004
• May 2004
• March 2004
• February 2004
• January 2004
• November 2003
• October 2003
• September 2003
• August 2003
• July 2003
• June 2003
• May 2003
• April 2003
• March 2003
• February 2003
• January 2003
• December 2002
• November 2002
• Index of Newsletters