How to Unlock My Account with ReACT ?


  • Click on the “Go to Reset Tool” Button shown below.
  • Put your CS Windows username in the “ReACTXX ID” field below. 
  • The next page will allow you to choose your method of authentication.  As an example the Active Directory credentials will be selected below.  (If you have not already set up your Challenge Questions or profile, this will be the only way to authenticate.)
  • Enter your CS Windows User credentials and hit continue.
  • This screen above will then show you the account that you are attempting to unlock.  If it is correct go ahead and hit unlock. 
  • If it was successful it will show a green check mark and if not a red icon will appear.  Once it is completed hit finish and your account is unlocked.